Email support@rektification.com for help with any Rektification product. Most setup questions are already answered in the product’s documentation, so it’s worth a look first.
Help for each product
| Product | Documentation | Where to ask |
|---|---|---|
| Disturv (Shopify + Telegram) | Disturv setup guide | Disturv support |
| Subscriber Manager for Telegram (WooCommerce + Telegram) | Subscriber Manager docs | Free version: the WordPress.org support forum. Pro: support@rektification.com |
| Role Manager for Discord (WooCommerce + Discord) | Role Manager docs | Free version: the WordPress.org support forum. Pro: support@rektification.com |
What to put in your email
- The product and version you use, and your store’s address.
- What you expected to happen, and what happened instead.
- An order number, if the problem is about one customer’s access.
- For the WordPress plugins, any matching lines from WooCommerce → Status → Logs.
Never send your Telegram bot token, Discord bot token or any password by email. We will never ask for them.